Automate the way your business communicates through emails, text messages, and more.
(i.e. custom Alexa commands)
Take a look at some of the benefits...
Automated SMS/text messaging
For years, it has been proven that a whopping 95-98% of all text messages are read, as opposed to merely ≈ 20% of emails. With good reason, many businesses are revisiting the methods they use to communicate.
Programmatic SMS notifications help ensure your messages are not missed. These messages can be scheduled, sent in bulk, and even automated.
Provide customized interactive support
Customer support & chatbots stay at-the-ready to provide interactive assistance 24/7. The same bot can be used on multiple platforms such as SMS/text messaging, WhatsApp, Slack, live web chat, and even through voice assistants such as Alexa.
They can be used for things such as providing hours of operation & location information, current order status, or answering frequently asked questions.
Send reminders for scheduled appointments
Appointment no-shows are a regular occurrence in every industry. For example, missed appointments cost the healthcare industry $150 billion per year in the U.S. alone.
Automated appointment reminders help to limit gaps in your schedule and avoid lost revenue.
Custom handling & routing of incoming voice calls
Route incoming calls to the appropriate extension and provide helpful business information using Interactive Voice Response (IVR).
This allows customers to find what they're looking for faster without the need for agent assistance.
Why choose Bayfront Media?
- You can communicate directly with our developers
- We adhere to all HIPAA compliant standards
- We provide ongoing client support & updates
- We are based in Sarasota, FL (EST / UTC -5)
When would you like to talk?
Get in touch, and we can discuss your needs via email, phone, or Zoom at no charge.